Cloud VoIP · Softphone App · Yealink Handsets

Business Phone Systems You Design In 60 Seconds.

Cloud phone systems that run over the NBN — a softphone app on your computer or mobile, optional Yealink desk phones, and your calls flowing exactly the way you draw them. Priced by a local Australian engineer within one business day.

60-second builderNo telco jargon
Quote in 1 business dayFrom a real engineer
No lock-in contracts1300 937 992
3,126+ Customers
100% Australian Support
Zero Lock-In Contracts
100% Uptime Target
1 Day Quote Turnaround
01Build Your System

Design your call flow, live

Add your people, decide how calls should ring, and watch your phone system draw itself on the right. Press "Simulate a call" any time — no telco experience needed.

1 Your people

Everyone who'll have a phone. Each person gets an extension — their own internal number. Used across the groups and the diagram.

2 Groups of phones

A group is a set of phones that ring together — like "Reception" or "Sales". Tick who's in each one, and choose how they ring.

3 When a call comes in

What happens the moment someone rings your main number during open hours.

First, the call should…
Which group answers first?
If nobody answers…

4 After hours

What callers get once you've closed for the day.

How does it switch to closed?
When you're closed, calls should…

5 Voicemail

Where voicemail messages end up. "Email to person" sends the recording (plus a copy) straight to their inbox.

6 Desk phones & internet

Your team can answer everything through the softphone app on a computer or mobile — physical desk phones are optional.

No desk phones — softphone app only
Wireless headset add-ons? (optional — pick any)
02How It Works

How A Cloud Phone System Works — In 20 Seconds


No server cupboard, no tangle of wires, nothing to install on-site. Four steps, four pictures — that's the whole idea.

An old phone handset dissolving into light particles rising into a glowing cloud — your number moves to the cloud Hosted in Australian data centres

Your number moves to the cloud

No phone line into the building — your business number lives securely in Australian data centres.

A smartphone running a softphone dialer app with a glowing call button iOS · Android · Windows · Mac

Install the softphone app

Your phone system becomes an app on your computer or mobile. Yealink desk phones are optional.

A stream of glowing fibre-optic light travelling through a network — calls travel over the internet Runs on your existing NBN

Calls travel over the internet

Everything runs on the NBN connection you already have — no copper lines, no extra cabling.

A professional answering a business call on a wireless headset while working away from the office Same number, everywhere

Answer anywhere, sound professional

Same number, same greeting — at your desk, at home, or on the road.

The Full Picture

One Business Phone System. Every Device.


Your NBN feeds a cloud PBX hosted in Australia — and every device you choose rings exactly the way you designed above.

Your NBN The internet you already have
Your Cloud PBX Hosted across Australian data centres — greetings, menus, ring groups & voicemail live here. 100% uptime target.
Yealink SIP-T57W desk phone connected to the cloud phone system Yealink SIP-T57WFront desk & busy teams
Yealink SIP-T88W smart desk phone connected to the cloud phone system Yealink SIP-T88WExecutives & boardrooms
Softphone on laptopWindows & Mac app
Softphone on mobileiOS & Android app

One number, one system. Mix and match devices per person — reception on a T57W, the boss on a T88W, everyone else on the app.

03Why Comm Centre

Why Choose Comm Centre?


We are the Anti-MSP. No finger-pointing, just results.

Australian business phone system support engineer on a headset at Comm Centre

100% Australian Support

No offshore scripts. You speak to a certified engineer in Newcastle or the Central Coast who knows your name — and your setup.

No Lock-In Contracts

We earn your business every month. If we don't deliver, you're free to leave — that's the deal.

Tailored Engineering

We don't sell generic packages. The call flow you design above becomes a custom communication architecture built for your exact needs.

04What You Get

Everything A Modern Business Phone System Should Do


Plain-English VoIP features — turn on what you need, ignore the rest.

Hands holding a smartphone with an incoming business call on the softphone app
The Softphone App

Your business number, in your pocket

Answer on your laptop or mobile anywhere you have internet — desk, home, or on the road. Your team looks like one office, wherever they are.

Three desk phones ringing together in a hunt group
Hunt & Ring Groups

Never miss a sales call

Ring the whole team at once, or one after another — you drew it in the builder above.

Voicemail to email

Missed calls land in your inbox as an audio file, automatically.

Auto attendant & menus

"Press 1 for Sales…" — a professional first impression, every call.

Call recording

Optional per user — for training or peace of mind.

Keep your number

We port your existing number across — customers never notice the switch.

Scales with you

Add a starter or remove a leaver in minutes — no technician visit.

NBN ready

Runs on the internet you already have — or we bundle business NBN with it.

Included as standard Number porting Setup & configuration Staff walkthrough on day one Ongoing software updates 100% Australian support

Never Miss Another Opportunity.

Ring groups, menus and smart fallbacks send every call to the right person — built exactly the way you drew it in the builder above.

Hunt & ring groups Auto attendant Mobile failover

Your Customers Notice The Little Things.

Crystal-clear, professional call quality on every single call — Yealink HD audio over a connection we tune for voice.

Yealink HD audio Voice-prioritised NBN Professional greetings

Nothing Broke Today. That's The Point.

Hosted across multiple Australian data centres with automatic mobile failover — and a local engineer who answers if you ever need one.

100% uptime target Geo-redundant hosting Automatic failover
05Handsets & Add-Ons

Yealink Desk Phones & Wireless Headsets, Supplied & Installed


The softphone app covers most teams — add genuine Yealink hardware where it helps. Every "Add" drops straight into your design and quote.

Yealink SIP-T54W business desk phone with 4.3 inch colour screen
Great Value

Yealink SIP-T54W

The compact colour classic — the phone from our ads.

  • 4.3" colour screen
  • Up to 16 lines / VoIP accounts
  • Built-in Wi-Fi & Bluetooth
Yealink SIP-T57W business desk phone with 7-inch adjustable touchscreen
Everyday Workhorse

Yealink SIP-T57W

Prime business phone for front desks and busy teams.

  • 7" adjustable colour touchscreen
  • Dual Gigabit + PoE, EXP50 expandable
  • Built-in Wi-Fi & Bluetooth
Yealink SIP-T87W executive IP phone with 7-inch touchscreen and Wi-Fi 6
Executive Touchscreen

Yealink SIP-T87W

New-generation executive phone with AI smarts.

  • 7" colour touchscreen
  • Wi-Fi 6 & Bluetooth
  • AI noise cancellation
Yealink SIP-T88W next-generation smart desk phone with large colour display
Next Generation

Yealink SIP-T88W

Yealink's newest flagship — slim design, big display.

  • Large colour display, AI-powered audio
  • Built-in Wi-Fi & Bluetooth
  • 10-party conferencing, wall mountable

Wireless Headset Add-Ons

Go hands-free with genuine Yealink VoIP headsets — DECT for the office, Bluetooth for the road. They pair with the desk phones and the softphone app.

Yealink WH66 DECT wireless headset with touchscreen workstation base

Yealink WH66

The Desk Workstation

DECT wireless with a touchscreen base — answer, dial and control calls without touching the PC. Dual or mono.

Yealink WH64 dual DECT wireless office headset on charging stand

Yealink WH64

The Office All-Rounder

Next-gen DECT + Bluetooth hybrid wireless with 3-mic noise cancellation — plug & play with IP phones and PCs.

Yealink BH71 mono Bluetooth wireless headset with portable charging case

Yealink BH71

The Road Warrior

Pocketable mono Bluetooth headset with a charging case — pairs with your mobile softphone for calls anywhere.

Not sure which mix suits? Leave it with us — flick on "desk phones" in the builder and we'll recommend the right hardware for your team and budget.

06Common Questions

Business Phone System FAQs, In Plain English


Everything people ask us before switching — jargon translated.

A softphone is your business phone system living in an app on your computer or mobile — no separate desk phone required, though we can supply Yealink handsets if you'd like them.

A PBX is the "brain" that routes your business calls — greetings, menus, ring groups, voicemail. A cloud (hosted) PBX means that brain lives securely in Australian data centres instead of a box in your cupboard, and your calls travel over the internet (VoIP) rather than old copper lines.

It depends on how many people need a phone, whether you want physical handsets, and how your calls should flow — which is exactly why we don't publish one-size-fits-all pricing. Design your system with the builder above (it takes about a minute) and a local engineer will send you a tailored, no-obligation quote within one business day. Month-to-month, no lock-in contracts.

Not necessarily. Plenty of businesses run entirely on the softphone app. If you'd like physical handsets, we supply and install genuine Yealink phones like the SIP-T57W and SIP-T88W — and if you have an existing Avaya, LG iPecs or Panasonic system, we can often keep it running too.

Only if you don't already have a reliable internet connection — most businesses do. Not sure? Tick the NBN box in the builder above and we'll check your address at no cost.

Yes. In almost all cases we transfer ("port") your existing number across, so your customers never notice the switch.

Calls automatically divert to a mobile of your choice — exactly like the "if nobody answers" step in the builder. Your voice traffic is hosted across multiple Australian data centres, so you're never uncontactable.

No — that's the point. You've already done the hard part by designing your call flow above. We handle the technical setup end-to-end, and most businesses are live within days, not weeks.

07Get Your Custom Quote

Your Design, Priced By A Real Person


The call flow you built above comes with your enquiry automatically. No spam, no call-centre queue — an engineer gets back to you within one business day.